Privacy Policy
Effective Date: Jan 1, 2025
Legal Entity: Crestline Home Experts LLC
Website: www.crestlinehomeexperts.com
Email: [email protected]
Phone: 913-490-0202
Crestline Home Experts LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including through our website and SMS messaging services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information: Full name, Email address, Phone number, Business or organization name, Job title, Other contact or identifying information you provide directly.
b. Usage Information: IP address, Browser type and version, Device information, Date and time of access, Pages visited, Referral source.
c. SMS Communications: When you opt in to our SMS services, we collect and store your mobile number and any interactions you have with our messaging program, including keywords like STOP or HELP .
2. How We Use Your Information
We use your information to:
a. Provide and maintain our services
b. Send appointment reminders and confirmations
c. Respond to support requests and customer inquiries
d. Improve our website and service offerings
e Send updates related to your account or transactions
f. Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. SMS Messaging
When you opt in to receive SMS messages, you consent to receiving texts related to your interactions with Crestline Home Experts LLC, such as confirmations, reminders, and service updates. You may opt out at any time by texting STOP. For support, reply with HELP or contact us at [email protected].
Standard message and data rates may apply.
4. Information Sharing
We may share your information in the following circumstances:
Service Providers: With trusted third-party providers who perform services on our behalf (e.g., SMS gateway providers), under strict confidentiality agreements.
Legal Compliance: When required to comply with a legal obligation, court order, or law enforcement request.
Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or via SMS is 100% secure.
6. Your Rights & Choices
You may: Request access to the personal data we hold about you, Request correction or deletion of your data, Withdraw consent for communications at any time, Opt out of SMS communications by texting STOP.
To exercise any of these rights, contact us at [email protected].
7. Third-Party Links
Our website or services may contain links to other websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact us:
Crestline Home Experts LLC
Website: www.crestlinehomeexperts.com
Email: [email protected]
Phone: 913-490-0202
